Information Technology

Services and Responsibilities

The Information Technology Department provides technology services, support, and strategic guidance to County departments to promote secure, reliable, and efficient delivery of County services. Responsibilities include:

• Technology Planning and Project Management – Provides IT project management, business analysis, technology planning, architecture, standards, policies, and guidance for County technology initiatives.
• Cybersecurity and Information Protection – Implements and maintains safeguards to protect County networks, computer systems, devices, applications, and information from cybersecurity threats.
• Network, Systems, and Infrastructure Administration – Administers, maintains, monitors, and secures the County’s network, servers, computer systems, communications infrastructure, and other technology resources.
• Identity and Access Management – Manages access to County technology resources and helps ensure systems and information are accessible only to authorized users.
• Cybersecurity Monitoring and Incident Response – Monitors for cybersecurity threats and coordinates the identification, containment, response, and recovery efforts associated with technology security incidents.
• Disaster Recovery and Business Continuity – Develops and maintains technology disaster recovery and continuity plans to support the availability and recovery of critical County systems, services, and information.
• Application and Technology Support – Provides infrastructure and technical support for commercial and specialized business applications used by County departments and implements technology solutions that support day-to-day County operations.
• Telecommunications – Plans, supports, and addresses the County’s telecommunications needs to promote reliable communications and effective County operations.
• Technology Procurement and Vendor Coordination – Advises County departments regarding technology-related purchases, coordinates with technology vendors, and prepares quotes and bid packages for purchases requiring County Board approval.
• Cybersecurity Awareness and Guidance – Provides County employees with guidance and education regarding cybersecurity risks, safe technology practices, and the protection of County systems and information.
• Cybersecurity Coordination and Compliance – Works with County departments, governmental agencies, technology partners, vendors, and other organizations to address cybersecurity risks, applicable requirements, and security best practices.
• County Website Administration – Develops, maintains, and provides technical administration for the County’s public-facing websites.
• Technology Consultation and Support – Serves as a central point of contact for County departments regarding technology needs, concerns, planning, and solutions.